Cultivating ownership helps ensure that each team feels engaged and collaborates with each other. For example, your marketing team needs to know what your support team is doing and vice…

The Customer Satisfaction Challenge – The UK Satisfaction Index states that the telecoms sector ranks second in the lowest rated sector for customer service, which says a lot about the…

Get customer loyalty and brand representation if you can successfully manage customer relationships. CRM.io is one of those cloud-based customizable, flexible lead management software solutions that offer impressive functions for…